Plans and monthly orders

Free

The free version sends 25 orders a month to QuickBooks, by hand from the Queue (Send an order now…). The NemoWorks service counts them: an order counts once, when its invoice is written to QuickBooks, so a retry never uses the allowance twice. Orders sent once the month’s 25 are used wait in the Queue and go on the 1st, by your store’s calendar.

Everything you set up in the free version (accounts, sales tax, mapping) carries over when you upgrade.

Every paid plan has the same features: automatic sending on every Web Connector run, payout deposits, stock and prices, sending the catalog, past orders and past payouts, and alerts. They differ only in how many orders a month are booked:

Plan Orders a month
Starter 150
Pro 500
Enterprise 1,000
Unlimited no limit

An order counts once, when its invoice is written to QuickBooks (or it is found already there), whether sent automatically or by hand, by your store’s calendar month. The service checks your plan with Freemius. Refunds, payouts, reading lists, the Audit and catalog work do not count.

When the month’s orders are used

  • Automatic sending pauses until the 1st. New orders wait in the Queue and go through then, oldest first.
  • You can still send any order by hand from the Queue.
  • An order that was already partly written (its invoice is in QuickBooks) is finished, so nothing is left half-booked.
  • Today and every wp-admin screen show a short notice with an upgrade link. Upgrading lifts the pause on the next Web Connector run.

If a plan ends

When a plan is cancelled or a renewal fails, the paid features stop: orders are no longer sent automatically, and orders, payouts, stock and catalog work already in the Queue wait (Today and the wp-admin notice say how many orders). Free rules apply meanwhile (orders sent by hand, 25 a month). When the plan is renewed, everything waiting goes on; orders that reached a sent status while the plan had ended can be booked with Book past orders on the Audit page.

Billing

Plans are billed monthly or yearly through Freemius, which sends receipts and lets you change plan or cancel. Plans can be refunded within 14 days. See the terms for the details.