Getting started

What you need

  • WooCommerce 8.5 or newer, on a site with an SSL certificate (the Web Connector only talks to https:// addresses).
  • QuickBooks Desktop Pro, Premier or Enterprise, US edition, 2014 or newer.
  • The QuickBooks Web Connector on the computer with QuickBooks. It comes with QuickBooks; Intuit also offers it as a free download.

1. Connect

  1. Activate the plugin and open NemoWorks Sync in the WordPress menu. The setup guide opens.
  2. Press Connect this store. NemoWorks Sync books your orders on Nemo Works’ server, the NemoWorks service: the store sends it the orders, refunds and products it syncs, and the Web Connector’s calls pass through your store to it. Your Web Connector password stays in the store. What is sent and how long it is kept: privacy policy.
  3. Download the connector file (.qwc), then press Make a one-time password and copy it. The password is shown once; only a scrambled copy is kept. You can make a new one at any time from the setup guide’s Connect step (the connector then needs the new password).
  4. On the QuickBooks computer, open QuickBooks with your company file, signed in as Admin in single-user mode (needed the first time only), then double-click the connector file. QuickBooks asks whether to allow the application: choose “Yes, always; allow access even if QuickBooks is not running”, then Continue and Done.
  5. In the Web Connector, paste the password into the Password column for NemoWorks Sync and press Enter (say Yes to saving it). Tick the box next to NemoWorks Sync and click Update Selected.

Ten wrong passwords in a row from one address lock that address out for 15 minutes.

2. First run: reading your lists

The first run only reads: accounts, items, tax items and codes, payment methods, terms, classes and the rest. The setup guide uses them to pre-fill its choices. Nothing is written while Write to QuickBooks is off (Settings, Connection), and it starts off.

3. Choose how things are written

The guide walks through money and accounts, sales tax, products and customers. Each choice shows, on the right, how a real order of yours would be written with it. Everything can be changed later in Settings.

4. Dry run

The dry run reads the last 30 days from QuickBooks and compares them, order by order, with the store: already in QuickBooks (identical or a few cents different), not in QuickBooks yet (would be booked), different, or in QuickBooks twice. Nothing is written.

Run the Audit as well if another tool or a person has been entering web orders: it shows orders already in QuickBooks, so nothing is entered twice.

5. Go live

Switch on Write to QuickBooks (Settings, Connection, or the last step of the guide). On a paid plan, orders that reach the statuses you chose are queued and sent on the next Web Connector run. In the free version you send each order from the Queue (25 a month), and it goes on the next run. Set the Web Connector to run automatically (Settings, Connection, “Run automatically every”, then download the connector file again).

Orders completed (or, if not completed, created) before the start date are left alone. To send older orders, use Book past orders on the Audit page (paid plans); each is looked up first.